Liverpool City Council
The council arranges and pays for home care for residents who qualify for support. The way it wants packages confirmed and invoiced shapes a large part of your office work.
Care agencies · Liverpool
AI automation for care agencies in Liverpool.
If Liverpool City Council commissions some of your care, you know how much admin sits around each package. Start dates, changes, timesheets and invoices all follow the council's rules. Private clients bring a second set.
We are based between Liverpool and Warrington. We can sit with your coordinators for a morning and see how the day runs before we suggest anything.
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Home care in Liverpool.
One Liverpool
Health and care in the city are planned together through One Liverpool, the partnership between the council, NHS Cheshire and Merseyside and local providers.
Discharges from the Royal and Aintree
A new package can follow a stay at the Royal Liverpool University Hospital or Aintree University Hospital, and the start date can move at short notice.
North to south
Rounds can stretch from Walton and Anfield to Garston and Speke. Matching carers to visits by area saves a lot of phone calls when someone is off sick.
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Where we would start.
Three places Liverpool agencies could start.
New package starts
When a package or a change comes in, the details are logged once. The rota update, carer texts and the family's confirmation are drafted from that one record for a coordinator to check.
Council invoices and private statements
Delivered hours produce the council invoice and the private client statement from the same records, so nobody types the hours twice.
Recruiting carers by area
Applicants say which parts of the city they can reach and whether they drive. You can offer interviews to people who fit the rounds you need to fill.
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Working with us in Liverpool.
We are based between Liverpool and Warrington, working across the North West and UK-wide. Coming to your Liverpool office for the audit workshop is easy to arrange. The build itself is mostly remote.
Every project starts with a small pilot on one job. We only roll out what works. How we work.
- Automation AuditFrom £495 one-off, credited against any sprint
- Automation SprintFrom £2,500 fixed price, about 2 weeks
- AI Front DeskFrom £3,500 setup + £300/mo
- Care PlanFrom £400 per month
Most agencies start with the audit, which we can run at your Liverpool office. Full package details.
Client and carer data
Care records include health information, so we connect only what each job needs, sign a data processing agreement and keep a person approving anything sent to families, carers or the council.
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Questions from care agencies in Liverpool.
Do you work with agencies that hold a Liverpool City Council contract?
Yes. We build around the way you already report to the council, in the formats and portals it gives you. Nothing you send to the council changes without your sign-off.
Can it cope with discharge packages that start at short notice?
It can take the ringing round out of it. The new start is logged once, carers who are free in that area are asked, and the coordinator confirms who goes.
Can you visit our office in Liverpool?
Yes. The 90-minute audit workshop can be at your office or on a video call.
Where is our data stored?
We agree that with you before we build. Where a service offers UK or EU hosting we can choose it, and we put the choice in writing.
Talk to us about your agency.
Book a free 30-minute AI review, or email projects@codegarden.site.