NHS Cheshire and Merseyside
The integrated care board holds NHS dental contracts across Cheshire and Merseyside, including Liverpool, and sets the local priorities for NHS dental care.
Dental practices · Liverpool
NHS dentistry in Liverpool has been commissioned by NHS Cheshire and Merseyside since April 2023, when the work moved over from NHS England. If your practice runs NHS and private lists side by side, the admin for each is different.
We automate the repetitive parts, such as missed calls, recalls and forms, around the software you already use. Your reception team keeps control of the diary.
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The integrated care board holds NHS dental contracts across Cheshire and Merseyside, including Liverpool, and sets the local priorities for NHS dental care.
The city has its own dental teaching hospital. Referrals for specialist treatment add letters, chasers and patient updates to a practice's admin.
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Three jobs that suit a Liverpool practice.
Recall messages follow your rules for each list, with the right wording and booking link for NHS and private patients.
When you refer a patient, the referral is logged. If nothing comes back in the time you set, reception gets a reminder to chase.
A caller who cannot get through gets a text with your hours and a link to book or ask a question.
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We are based between Liverpool and Warrington, working across the North West and UK-wide. We can visit your practice for the workshop.
Every project starts with a small pilot on one job. We only roll out what works. How we work.
Many practices start with the front desk, because the phone is where the pressure shows. Full package details.
Patient records are health data. We connect only what each job needs, sign a data processing agreement and keep clinical decisions with your clinicians.
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Yes. Each list can have its own timing, wording and booking link, all approved by you.
Usually not. We work with your practice software, phones and email, with your permission. If your software supplier has rules about third-party access, we work within them.
Yes. We can run the audit at the practice, ideally outside clinic hours.
Book a free 30-minute AI review, or email projects@codegarden.site.