St Helens Borough Council
The council commissions social care and also provides some care services itself. Your contract with it sets the returns and invoices your office produces.
Care agencies · St Helens
AI automation for care agencies in St Helens.
St Helens borough runs from the town centre out to Newton-le-Willows, Haydock, Rainhill and Rainford. Even a small agency can have carers spread across all of them.
We are close by. We can visit, watch how the rota and phones work for a morning, and suggest one job to hand over first.
01
Home care in St Helens.
St Helens Cares
Health, care and community services in the borough work together as St Helens Cares, with the council and NHS partners planning services jointly.
Whiston and St Helens hospitals
Both are run by Mersey and West Lancashire Teaching Hospitals NHS Trust, formed in July 2023. New home care packages can follow a stay at either.
02
Where we would start.
Good first jobs for an agency in the borough.
Missed visit alerts
If a carer has not logged in, the coordinator on duty gets an alert with the client's details and who is working nearby.
Recruitment that matches your rounds
Applicants say which parts of the borough they can reach and when they are free, so interviews go to people who fit.
Invoices from delivered hours
Council invoices and private statements come from the hours you have delivered, ready to check and send.
03
Working with us in St Helens.
St Helens is a short drive from our base between Liverpool and Warrington. We can run the workshop at your office and build the rest remotely.
Every project starts with a small pilot on one job. We only roll out what works. How we work.
- Automation AuditFrom £495 one-off, credited against any sprint
- Automation SprintFrom £2,500 fixed price, about 2 weeks
- AI Front DeskFrom £3,500 setup + £300/mo
- Care PlanFrom £400 per month
For a smaller agency, the audit on its own is often enough to show what is worth doing. Full package details.
Client and carer data
Client records include health data. We connect the least each workflow needs, agree in writing where it is stored and sign a data processing agreement with you.
04
Questions from care agencies in St Helens.
We are a small agency. Where should we start?
With whatever interrupts your coordinators most. That is often cover for sick calls. The audit, from £495, will confirm it.
Will the council see anything different from us?
Only if you want it to. We produce the same returns and invoices you send now, from your own records.
Can you visit us in St Helens?
Yes. The audit workshop can be at your office.
Talk to us about your agency.
Book a free 30-minute AI review, or email projects@codegarden.site.